CareerWork$® Welcomes Kiana Scott As Its First-Ever Director of Development to Support Organization’s Continued National Growth and Impact

The national nonprofit organization CareerWork$®, a signature program of the The Sheri and Les Biller Family Foundation, announced today that Kiana Scott has joined as its first-ever Director of Development to help support the organization’s continued expansion and growing impact of its free career training programs across the country. 

CareerWork$ connects young adults from low-income communities to employers in banking and healthcare through its BankWork$® and CareerWork$ Medical® programs to create access to lasting, meaningful careers. Working with local community-based training organizations and employer partners, CareerWork$ provides free, eight-week comprehensive trainings that cover the hard skills for on-the-job success and the soft skills needed to succeed anywhere, and includes placement assistance and ongoing coaching.  

Since starting in her newly-created role in May, Kiana works with philanthropies, corporate foundations, and other funders to generate support for CareerWork$’s programs and training partners. She is also building out a fundraising strategy to support CareerWork$’s expansion. 

“This is such an exciting time to join CareerWork$,” said Kiana. “The organization has demonstrated national impact, the ability to scale, and the nimbleness of a startup. It’s an impressive team of brilliant people doing work they love and with a shared commitment to serving others. Sheri and Les Biller founded this program with an incredible vision, and since launching as an independent national non-profit, Sherry Cromett has brought the smart, proven leadership necessary to grow this ambitious endeavor. The pandemic amplified a long-standing problem—the huge barrier faced by people who have all the ability and motivations to build careers, but don’t have access to those career opportunities yet. CareerWork$ is that essential bridge. I am excited to help CareerWork$ reach the next phase of our growth and spread our impact even further, and ultimately help more communities thrive.” 

Kiana joins CareerWork$ as it continues to expands its presence and impact across the country. Today, it operates its 16 training programs in 13 markets across the country and has helped launch nearly 4,000 careers nationwide. Earlier this year, CareerWork$ announced that it was partnering with the Texas Bankers Association to expand its BankWork$ program across the state. 

During the COVID-19 pandemic, CareerWork$ also launched CareerWork$ Ready, a free, online job readiness training, to help job seekers build their confidence and develop their professional skills to support their job search process.   

Before joining CareerWork$, Kiana spent a decade working in nonprofit development and strategic communications, most recently advancing higher education at the University of Washington and economic mobility at Raise Wages Now, where she saw first-hand how a steady paycheck can shape a family’s future.  

Along with her current work at CareerWork$, Kiana serves as Vice President of the Henry M. Jackson Foundation, and is an active civic volunteer. She earned her BA from Williams College, her MPA from the Evans School at the University of Washington, and her MA and PhD in political communication at the University of Washington. While in graduate school, she was appointed the sole student member of the University of Washington Board of Regents.  

Outside of work, Kiana loves exploring the Pacific Northwest with her husband and rescue dog, and spending as much time as possible near the ocean. 

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Spotlight: In Milwaukee, Instructor Adriene Wright and Career Navigator Dominique Webb Help Deliver “Life-Changing” Opportunity

Though Black History Month is coming to end, we continue to celebrate the rich heritage and impact of the African American community on our nation, and honor and highlight our partners across the country. 

For both Adriene Wright and Dominique Webb, the drive to become involved in BankWork$ with our partners Employ Milwaukee came from the chance to make a difference. 

Continue reading “Spotlight: In Milwaukee, Instructor Adriene Wright and Career Navigator Dominique Webb Help Deliver “Life-Changing” Opportunity”

Employer Spotlight: For Dollar Bank, BankWork$ “Matches the Mission” of Creating Opportunity in the Communities It Serves

When it was founded 1855, Dollar Bank’s founder Charles Colton had a “revolutionary” idea: to create a bank where anyone could open an account with one dollar in their pocket, regardless of race or gender. 

Today, over 165 years later, Dollar Bank remains rooted in that mission. 

“We pride ourselves on being a community bank,” says Michael O’Rorke, Dollar Bank’s Senior Vice President, Human Resources. “Part of being a community bank means thinking about all aspects of the community and how you can help create opportunity.” 

Headquartered in Pittsburgh, to help fulfill that mission, Dollar Bank began its partnership with the BankWork$ program run by our local training partners, Partner4Work, and Energy Innovation Center in 2019. Since then, Dollar Bank has welcomed nine BankWork$ graduates. 

“BankWork$ matches the mission of serving the communities where Dollar Bank operates”, says O’Rorke. “It allows us to round out our community vision of creating opportunity. It’s proven to be a really good match.” 

“Different people with different lenses look at challenges differently,” adds Paul David Spradley, Ed.D., Dollar Bank’s Assistant Vice President, Diversity, Equity, and Inclusion. “You are setting up your organization to have more diverse conversations.”  Dr. Paul was the keynote speaker at the previous BankWork$ graduation, where he inspired the graduates to continue setting new goals in their financial services careers. 

“The BankWork$ program continues to help connect talented job seekers with employers and exciting career opportunities in our community,” said Susie Puskar, Chief Program Officer for Partner4Work. “BankWork$ is one more way that we help open doors to our region’s job seekers, and businesses find the talent they need to grow and reflect the communities they serve. We’re excited to continue working with BankWork$ and employer partners to grow this successful program.” 

For Dollar Bank, BankWork$ has helped meet another key goal: hiring. 

“The BankWork$ program is a no-brainer because you are helping your community and attracting well-trained, diverse talent. Traditional talent pipelines are drying up, and BankWork$ offers a path to addressing the impending shortage of talent with a qualified pipeline,” says Dr. Spradley. 

One of Dollar Bank’s newest team members is Omar Almallak, a Spring 2021 BankWork$ graduate. Omar immigrated to the United States from Iraq in early 2020, and began working nights at a processing plant, just as the COVID-19 pandemic hit. Soon, a caseworker alerted him to the BankWork$ program, and he began the program provided by Energy Innovation Center. 

Omar managed an intense schedule, working nights at the processing plant and attending BankWork$ classes during the day, building on his accounting studies in Iraq. 

After completing the eight-week, free, comprehensive training program, he received two job offers – and ultimately accepted a role with Dollar Bank in their wire transfer department. 

Graduates like Omar succeed in their new career because they come to employers already “up the ramp,” says Michael. “They come to work with the skills they need, the self-confidence to be successful, and a desire to help others.” 

Dr. Spradley has a piece of advice for people interested in BankWork$ and Dollar Bank: “Visit our careers page. And find me on LinkedIn.” 

As Omar has begun his new career in financial services with Dollar Bank, he’s taken on another role, too: champion and unofficial recruiter for the BankWork$ program in his community. Already, he has helped recruit two people – a friend and a neighbor – into the BankWork$ program with Partner4Work. 

“I told them to do this program. It is a good way to build your career, and a good opportunity for people. They opened a door for me.” 

Want to learn more about BankWork$ and our work with our partners in the Pittsburgh region? Click here. 

CareerWork$ Announces BankWork$ Graduate Dynasty Grant as the First-Ever Recipient of the Marc Hill Rising Star Award

CareerWork$ today announced that Dynasty Grant, a March 2021 graduate of CareerWork$ BankWork$ program with our training partner Goodwill of Colorado, is the first-ever recipient of the CareerWork$ Marc Hill Rising Star Award. This spring, Dynasty began her new career in financial services as a Client Relationship Consultant with employer partner U.S. Bank. 

Launched in Spring 2021, the Marc Hill Rising Star Award recognizes graduates of our BankWork$ and CareerWork$ Medical program who has shown significant personal growth and transformation from the start of their class until their graduation. The award is part of CareerWork$ ongoing work to open doors to meaningful careers – and to honor the life, work and legacy of the late Marc Hill, an instructor of both the BankWork$ and CareerWork$ Ready programs with CareerWork$ partners, YWCA Seattle | King | Snohomish, who passed away in late 2020. Marc first began teaching our BankWork$ courses in 2011, and then began teaching CareerWork$ Ready in 2020 as part of our response to the COVID-19 crisis. Marc was also essential in helping expand the BankWork$ program into new markets nationwide. 

This year, each quarter CareerWork$ will recognize one student from graduating classes of our BankWork$ or CareerWork$Medical program. Each award recipient receives a certificate and cash award to enhance the start of their new career by helping with wardrobe, transportation, or other costs. 

Thanks to the efforts of U.S. Bank Denver Southwest District Manager Eric Mastroianni, CareerWork$ staff, Dynasty’s other colleagues at U.S. Bank, family, and Goodwill of Colorado staff had the opportunity to surprise Dynasty with the news that she had been selected as the first-ever award recipient.

“I’m forever grateful to BankWork$ and Goodwill of Colorado for supporting me, and for having faith in me even when I didn’t have it in myself,” said Dynasty. “Thank you for keeping me motivated and seeing the potential that I had inside of me.” 

“We are thrilled to celebrate Dynasty as the first-ever Marc Hill Rising Star Award winner and to recognize her incredible achievements and growth as she embarks on her new career and continues her journey. She represents what CareerWork$ is all about. Dynasty, we’ve got your back and we are so proud of you,” said CareerWork$ President Sherry Cromett. “We know that Marc would be really proud that his legacy has brought people together to celebrate dynasty, and this his work had impact on people like Dynasty as they move forward in their career.” 

“We are so excited to see Dynasty blossom in her new career and to see her honored in this way. Dynasty was a model student who was committed to learning and growing, and she contributed to our classroom as a supportive team member and engaged learner. She met every challenge with courage,” said B.J. Colwell, Dynasty’s instructor with the Goodwill of Colorado program.  

“It’s a privilege to have Dynasty as one of our colleagues in our market. She is showing our community that financial literacy is real, attainable, and accessible to everyone. Dynasty has a lot of people supporting her, and we celebrate her today,” said Patrina Pettry, Consumer and Business Banking Market Leader for Denver Market, U.S. Bank.“ 

Instructor Spotlight: For Shantelle Faison, BankWork$ Was “Designed to Help the Underdogs”

Shantelle Faison has had an extensive, nearly 20-year career in financial services: A teller and mentor at First Union Bank (which later became Wachovia) where she also supported the hiring process; a Lead Teller and then a promotion to Service Manager at Wells Fargo; a Personal Banker; and later, a Branch Operations Manager for Santander Bank.  

And how did Shantelle find out about BankWork$? 

Continue reading “Instructor Spotlight: For Shantelle Faison, BankWork$ Was “Designed to Help the Underdogs””

Employer Partner Spotlight: For RadNet, CareerWork$ Medical Graduates “Succeed Because They Come Prepared”

RadNet, a national leader in outpatient imaging with 334 locations, has approximately 8,600 employees nationwide. As the largest provider of comprehensive imaging services in the country, it has critical recruiting needs in areas like patient services.  

Career Work$Medical and its graduates are helping “genuinely meet our need,” says Ruth Wilson, RadNet’s Senior Vice President for Human Resources. “As CareerWork$ Medical has grown, it’s become a pipeline for us.”  

Since forming a partnership in 2019 with our Los Angeles-based Training Partner, JVS SoCal, RadNet has already hired 15 CareerWork$ Medical graduates into roles with career potential – and nearly all remain with RadNet after their first year of employment.  

Those graduates bring hard and soft skills from the comprehensive, eight-week training program for non-clinical roles that CareerWork$ Medical offers and was co-developed by employers and community-serving organizations to ensure success. 

“CareerWork$ Medical gives people the tools that make them successful in the transition to companies like ours,” added Ruth. “They succeed because they come prepared. They have a level of confidence in their training and have exemplified commitment to completing a program. They have the hard and soft skills they need. They are prepared for a real-world experience – and that’s what we offer.”  

For Elise Levine, Associate Director of JVS SoCal’s Healthcare Programs, who draws on her more than 30 years of experience in health care administration, a key way to help employer partners like RadNet meet their organizational goals is “constantly asking our partners like Ruth what they are focused on and looking for. We like to think of ourselves as being a recruiter without a commission. We’re always thinking about where our students could be placed. We help our students identify their strengths, and we really try and job match. Our role is to make our students successful.”  

What sets CareerWork$ Medical apart beyond its training focused on both hard and soft skills needed for non-clinical careers in healthcare is that it attracts students who “want to work for a place where they can make a difference,” says Ruth. “We want people who have that intrinsic motivation, commitment, and genuine empathy. As an employer, I can do anything with that. So, we’d be foolish not to consider CareerWork$ Medical a resource for finding  great employees.”  

As a large employer in the healthcare field, what’s Ruth’s advice to people considering participating in the CareerWork$ Medical program?  

“Find not just a job, but a chance to empathize with people. Working at RadNet offers students a chance to make a difference for our patients and something to be passionate about. If you are about people, then this is the program for you.” 

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BankWork$® Celebrates Endorsement by Texas Bankers Association, Partnership to Help Expand BankWork$ Across Texas

BankWork$, a signature program of the Sheri and Les Biller Family Foundation and the national nonprofit organization CareerWork$®, is celebrating the endorsement by the Texas Bankers Association and its partnership to help expand the program across Texas in the coming years.  

The Texas Bankers Foundation, the charitable arm of the Texas Bankers Association, has also committed $5,000 to Dallas College’s BankWork$ program, to support the program’s expansion to its Richland campus in Fall 2021. 

You can also find more information about this announcement on the Texas Bankers Association website. 

“We train for success in the financial industry and beyond, and we are excited to be partnering with the Texas Bankers Association to bring our free career training program to more communities across Texas,” said Sherry Cromett, President of CareerWork$. “Our BankWork$ program teaches hard and soft skills needed to succeed in banking and engages employers throughout the program to provide industry insight and integrated recruitment opportunities. We work in communities where we can have the greatest impact and partner with local workforce development organizations, banks, and financial institutions to match great hires with great jobs.”     

Dallas College BankWork$ Instructor Elishima Myles (center) with her BankWork$ students.

“BankWork$ is an outstanding program that aligns with many important TBA objectives – including access to talent for our member banks, increasing diversity and inclusion within our workforce and, ultimately, elevating the socioeconomic well-being of local communities across the state,” said Brent Cox, vice president of member relations at the Texas Bankers Association. “Our next step in partnering with CareerWork$ will focus on expanding the BankWork$ program to a second training center in Dallas, establishing a Houston campus and expanding into additional cities across Texas.” 

Operating in 13 cities around the country, BankWork$® helps young adults from low-income communities build meaningful careers in banking, through a free, eight-week career training, placement assistance, and ongoing coaching. Since the program’s inception, more than 3,600 graduates have secured entry-level positions with career potential across the country. Seventy-two percent of graduates remain employed twelve months after they are hired. More than half of BankWork$ students are bilingual and 82 percent of its graduates are people of color.   

Three Ways CareerWork$ Adapted to Meet the Challenge of the COVID Pandemic and Continue Our Impact

Over the past 18 months, organizations across the country navigated the rapid changes of the pandemic. CareerWork$ worked closely with partners around the country to adapt, pivot, and pivot again—and as a result, we’re still marking milestones like graduations and job placements among our graduates.  

Here are three ways we adapted and continued our impact during the pandemic: 

A New Program: CareerWork$ Ready: Early in the pandemic, we launched a new job readiness program, CareerWork$® Ready, a condensed, three-week program designed for individuals seeking their first job, as well as those who are looking to re-enter the workforce., in a broad range of industries. We provide community organizations with the curricula they need to offer virtual or in-person training for job seekers in underserved communities. The program leverages the curricula from our proven BankWork$® and CareerWork$® Medical programs and includes one-on-one sessions and group trainings with a job coach, creating a personalized experience in real time, and standing out from many other pre-recorded programs. 

Making Classes Digital: As we launched CareerWork$ Ready online, we also digitized our BankWork$ and CareerWork$ Medical® curricula, making it possible for our training partners to offer courses through hybrid models while complying with public health guidelines. Moving the curriculum content online meant students also gained digital skills and practiced holding virtual meetings and online collaboration tools—skills and experience necessary in the “new normal” for many careers. 

Making Graduations and Job Fairs Digital: Ask any graduate, or any employer—our graduations and job fairs, where each graduate interviews with each employer partner, is part of what makes CareerWork$ so impactful. We celebrate the hard work and dedication of participants, and they receive far more personal attention than they might during a standard job fair or online application process. During the pandemic, we adapted to ensure we could continue our graduations and jobs fairs by pivoting to a virtual model; immediately following the virtual graduation events, our graduates met 1:1 virtually with employers in their region for job interviews. As we look to the future, we are hopeful and energized for what’s next – especially as we recently hit an important milestone: 4,000 graduates placed into jobs with career growth potential.   

Thanks to these steps and collaboration with our training partners around the country, CareerWork$ is poised for our next phase of growth— expanding with new partners, new staff, potential for new training programs, and new ideas for the future. Our work has never felt more vital, and as the pandemic has highlighted the long-standing inequities for BIPOC community members, the need for our last-mile training programs has never been so clear. 

Graduate Spotlight: Emily Duong: From “No Direction” to A BankWork$ Class to A Growing Career with Bank of America

After immigrating to the United States with her family, Minh (Emily) Duong’s career path was unclear.  

For a while, she worked part-time in retail. But Emily wanted a more meaningful career.  

“After I came to the US with my family, I had no direction,” she recalls. “I did not know to build a career plan. In the darkest time, I came across the BankWork$ program.” 

Emily had found the BankWork$ program with our Bay Area partners, Fremont Adult and Continuing Education. 

“It was the opportunity I was looking for, so I could not let it slip away.” 

In April 2018, Emily began our free, eight-week BankWork$ training program. It was the first all-female class BankWork$ class in the history of the Bay Area program, “a circle of support, friendship and sisterhood to rely on,”as Emily describes it. 

Emily experienced our program that provides the hard and soft skills they need for entry-level roles in banking, a curriculum that was co-developed by employers and community-serving organizations to ensure success. Emily graduated from the BankWork$ program that June. The youngest in her class, her peers chose her to be the class graduation speaker.  

After graduating, Emily interviewed for open roles with our partner banks partners. She soon received two offers, and she accepted a position with Bank of America as a part-time teller. Within the first six weeks, Emily was promoted to a full-time teller role. She was also recognized for her excellent customer service skills.  

In 2019, Emily was promoted to a Lead Teller role and continues to receive accolades for her top performance in her new career with Bank of America.   

“Regardless of which banking positions you would like to apply to later, after completing this short-term program, you are well equipped with the most powerful tool, customer service skills, which helps differentiate you from the crowd,” says Emily. “I was so grateful for every lesson from the BankWork$ program.” 

Today, nearly two years into her career in financial services, Emily’s advice to her fellow BankWork$ students is simple: 

“Be confident in your abilities and do not give up…If I can do it, then, yes, you can make it through as well.” 

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